Payment, exchange & shipping
ONLINE PAYMENTS:
- We accept online payments in US Dollars only. If your card is in a different currency, please note that your payment will convert to USD automatically.
- Online payments are treated as international transactions.
- Online transactions are securely made via Tap Company.
- Taxes vary depending on your country and will be charged to you by your country's customs when you receive your package.
LOCAL PAYMENTS:
- We accept payment by cash on delivery in Lebanon in USD or LBP, at the daily market rate.
- We accept check payments/CCM on delivery in LBP at the daily market rate.
- We accept check payments/CCM on delivery in USD as follows: Price on the website in USD x 5
Example : "Mini Vienna Hoops”, 85 $ will be 85 $ x 5 = 425 $
EXCHANGE:
- We gladly accept the exchange of an unworn item within 10 days of its delivery date.
- Any returned item should be in its original condition (unused and unworn).
- No refund policy is accepted.
- Kindly note that customized items are created on your express demand and therefore cannot be exchanged.
-
In order to process your exchange, kindly send an email to team@sophiabeirut.com stating the following:
- Your order number
- The item you wish to exchange
SHIPPING:
- All orders are prepared within 24-48 business hours. Kindly note that customized orders take up to 10 days to be produced.
- All items are shipped from Beirut, Lebanon.
- Our website accommodates shipment to most countries at the following rates:
| Zone | 0-59$ | 60$-119$ | 120$-199$ | >= $ 200 | Delivery Time |
| Lebanon | $ 3.00 | $ 3.00 | $ 3.00 | Free | 3 - 5 days |
| Zone 1 | $ 17.00 | $ 16.00 | $ 15.00 |
Free
|
3 - 7 days |
| Zone 2 | $ 20.00 | $ 19.00 | $ 18.00 |
Free
|
3 - 7 days |
| Zone 3 | $ 22.00 | $ 20.00 | $ 19.00 |
Free
|
3 - 10 days |
| Zone 4 | $ 22.00 | $ 20.00 | $ 19.00 |
Free
|
3 - 10 days |
| Zone 5 | $ 24.00 | $ 23.00 | $ 22.00 |
Free
|
3 - 14 days |
| Zone 6 | $ 26.00 | $ 25.00 | $ 24.00 |
Free
|
3 - 14 days |
| Zone 7 | $ 32.00 | $ 30.00 | $ 28.00 |
Free
|
3 - 14 days |
All international orders are shipped with
All domestic orders are shipped with
