Payment, Exchange & Shipping

ONLINE PAYMENTS:
  • We accept online payments in US Dollars only. If your card is in a different currency, please note that your payment will convert to USD automatically.
  • Online payments are treated as international transactions.
  • Online transactions are securely made via Tap Company.

LOCAL PAYMENTS:

  • We accept payment by cash on delivery in Lebanon in USD or LBP, at the daily market rate:
  • We accept check payments/CCM on delivery in LBP at the daily market rate.
  • We accept check payments/CCM on delivery in USD as follows: Price on the website in USD x 5.3

         Example : "Mini Vienna Hoops”, 85 $ will be 85 $ x 5.3 =450.5 $ 

EXCHANGE:

  • We gladly accept the exchange of an unworn item within 10 days of its delivery date.
  • Any returned item should be in its original condition (unused and unworn).
  • No refund policy is accepted.
  • Kindly note that customized items are created on your express demand and therefore cannot be exchanged.
  • In order to process your exchange, kindly send an email to team@sophiabeirut.com stating the following: 

    • Your order number
    • The item you wish to exchange

SHIPPING:

    • All orders are prepared within 24-48 business hours. Kindly note that customized orders take up to 10 days to be produced.
    • All items are shipped from Beirut, Lebanon.
    • Our website accommodates shipment to most countries at the following rates:
     Zone 0-59$ 60$-119$ 120$-199$ >= $ 200 Delivery Time
    Lebanon $ 4.00 $ 4.00 $ 4.00 Free 3 - 5 days
    Zone 1 $ 16.00 $ 14.00 $ 12.00
    Free
    3 - 7 days
    Zone 2 $ 19.00 $ 17.00 $ 15.00
    Free
    3 - 7 days
    Zone 3 $ 19.00 $ 18.00 $ 16.00
    Free
    3 - 10 days
    Zone 4 $ 19.00 $ 18.00 $ 17.00
    Free
    3 - 10 days
    Zone 5 $ 23.00 $ 21.00 $ 19.00
    Free
    3 - 14 days
    Zone 6 $ 23.00 $ 21.00 $ 19.00
    Free
    3 - 14 days
    Zone 7 $ 29.00 $ 27.00 $ 25.00
    Free
    3 - 14 days


    All international orders are shipped with

    All domestic orders are shipped with