Payment, Exchange & Shipping
INTERNATIONAL PAYMENTS:
- We accept online payments in US Dollars only. If your card is in a different currency, please note your payment will convert to USD automatically.
PAYMENTS IN LEBANON:
- We accept Cash on delivery (COD) at the following rate 1$ = 4,000 LBP
- We accept Check Payment and Credit Card on delivery (USD or LBP)
- Online payments will be considered international transactions as our payment service is set up offshore
Online transactions are securely made via Tap Company.
EXCHANGE:
- We gladly accept the exchange of an unworn item within 1 month of the delivery date.
- Any returned item should be in its original condition (unused and unworn).
- No refund policy is accepted.
- Kindly note that customized items are created on your express demand and therefore cannot be exchanged.
-
In order to process your exchange, kindly send an email to team@sophiabeirut.com stating the following:
- Your order number
- The item you wish to exchange
SHIPPING:
- All orders are prepared within 24-48 business hours. Kindly note that customized orders take up to 10 days to be produced.
- All items are shipped from Beirut, Lebanon.
- Our website accommodates shipment to most countries at the following rates:
| Zone | Rate | Free shipping on orders | Delivery time |
| Lebanon | 2.5 $ |
> 300 $
|
3 - 7 days |
| Zone 1 | 9 $ | > 300 $ | 3 - 10 days |
| Zone 2 - 4 | 9 $ | > 300 $ | 3 - 10 days |
| Zone 5 - 6 | 12 $ | > 350 $ | 3 - 10 days |
| Zone 7 | 15 $ | > 350 $ | 3 - 14 days |
All international orders are shipped with
All domestic orders are shipped with
