- We accept online payments in US Dollars only. If your card is in a different currency, please note that your payment will convert to USD automatically.
- Online payments are treated as international transactions.
- Online transactions are securely made via Tap Company.
LOCAL PAYMENTS:
- We accept payment by cash on delivery in Lebanon in USD or LBP, at the daily market rate:
- We accept check payments/CCM on delivery in LBP at the daily market rate.
- We accept check payments/CCM on delivery in USD as follows: Price on the website in USD x 5.3
Example : "Mini Vienna Hoops”, 85 $ will be 85 $ x 5.3 =450.5 $
EXCHANGE:
- We gladly accept the exchange of an unworn item within 10 days of its delivery date.
- Any returned item should be in its original condition (unused and unworn).
- No refund policy is accepted.
- Kindly note that customized items are created on your express demand and therefore cannot be exchanged.
-
In order to process your exchange, kindly send an email to team@sophiabeirut.com stating the following:
- Your order number
- The item you wish to exchange
SHIPPING:
- All orders are prepared within 24-48 business hours. Kindly note that customized orders take up to 10 days to be produced.
- All items are shipped from Beirut, Lebanon.
- Our website accommodates shipment to most countries at the following rates:
| Zone | 0-59$ | 60$-119$ | 120$-199$ | >= $ 200 | Delivery Time |
| Lebanon | $ 4.00 | $ 4.00 | $ 4.00 | Free | 3 - 5 days |
| Zone 1 | $ 16.00 | $ 14.00 | $ 12.00 |
Free
|
3 - 7 days |
| Zone 2 | $ 19.00 | $ 17.00 | $ 15.00 |
Free
|
3 - 7 days |
| Zone 3 | $ 19.00 | $ 18.00 | $ 16.00 |
Free
|
3 - 10 days |
| Zone 4 | $ 19.00 | $ 18.00 | $ 17.00 |
Free
|
3 - 10 days |
| Zone 5 | $ 23.00 | $ 21.00 | $ 19.00 |
Free
|
3 - 14 days |
| Zone 6 | $ 23.00 | $ 21.00 | $ 19.00 |
Free
|
3 - 14 days |
| Zone 7 | $ 29.00 | $ 27.00 | $ 25.00 |
Free
|
3 - 14 days |
All international orders are shipped with
All domestic orders are shipped with
1. Your gold-plated jewelry piece must not be sprayed with perfume/sprays or come in contact with cream/lotion
Tip: Perform these tasks before putting on the jewelry.
2. Sweat can cause your gold-plated jewelry to tarnish.
Tip: Remove your jewelry items when swimming or exercising.
3. You can restore the shine to the gold-plated jewelry by rubbing its surface with a soft jewelry cloth.
4. Your gold-plated jewelry should be wiped down with a damp cotton ball or microfiber cloth after every wearing to remove smudges and surface soil. A more thorough cleaning should be done after exposure to chlorine, alcohol, acids, and sulfur compounds that cause the base metals to tarnish.