- We accept online payments in US Dollars only. If your card is in a different currency, please note that your payment will convert to USD automatically.
- Online payments will be considered international transactions as our payment service is set up offshore.
- Online transactions are securely made via Tap Company.
LOCAL PAYMENTS:
Payments in LBP
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We accept LBP cash on delivery at the following rate 1 $ = 15,000 LBP
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We accept LBP check payments and credit card on delivery at the following rate 1 $ = 15,000 LBP
Payments in USD
- We accept USD check payments and credit card as follows : Price on the website in USD x 4.5
EXCHANGE:
- We gladly accept the exchange of an unworn item within 10 days of its delivery date.
- Any returned item should be in its original condition (unused and unworn).
- No refund policy is accepted.
- Kindly note that customized items are created on your express demand and therefore cannot be exchanged.
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In order to process your exchange, kindly send an email to team@sophiabeirut.com stating the following:
- Your order number
- The item you wish to exchange
SHIPPING:
- All orders are prepared within 24-48 business hours. Kindly note that customized orders take up to 10 days to be produced.
- All items are shipped from Beirut, Lebanon.
- Our website accommodates shipment to most countries at the following rates:
| Zone | Rate | Free Shipping on orders | Delivery Time |
| Lebanon | $ 1.50 | > $ 200.00 | 3 - 5 days |
| Zone 1 | $ 12.00 | > $ 200.00 | 3 - 7 days |
| Zone 2 | $ 15.00 | > $ 200.00 | 3 - 7 days |
| Zone 3 | $ 16.00 | > $ 200.00 | 3 - 10 days |
| Zone 4 | $ 17.00 | > $ 200.00 | 3 - 10 days |
| Zone 5 | $ 19.00 | > $ 200.00 | 3 - 14 days |
| Zone 6 | $ 19.00 | > $ 200.00 | 3 - 14 days |
| Zone 7 | $ 25.00 | > $ 200.00 | 3 - 14 days |
All international orders are shipped with
All domestic orders are shipped with
1. Your gold-plated jewelry piece must not be sprayed with perfume/sprays or come in contact with cream/lotion
Tip: Perform these tasks before putting on the jewelry.
2. Sweat can cause your gold-plated jewelry to tarnish.
Tip: Remove your jewelry items when swimming or exercising.
3. You can restore the shine to the gold-plated jewelry by rubbing its surface with a soft jewelry cloth.
4. Your gold-plated jewelry should be wiped down with a damp cotton ball or microfiber cloth after every wearing to remove smudges and surface soil. A more thorough cleaning should be done after exposure to chlorine, alcohol, acids, and sulfur compounds that cause the base metals to tarnish.